The Alpha Cargo features a 20 Amp Hour battery. That means you'll get roughly 40-50 miles per charge.
* Rider weight and terrain are a factor.
All bicycle returns must be fully disassembled and in the original box.
WARNING: Some Gear.com products can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.
Gear.com offers free ground shipping anywhere in the continental US for any order of $69 or more. Gear.com orders under $69 ship anywhere within the continental US for a flat rate of $9.95. Excludes oversized items - Oversized shipping rates apply automatically at checkout.
Shipment tracking typically takes 2 - 7 business days to update. We will notify you as soon as your tracking number becomes available. Please be sure to check your promotions, spam or junk mail folders for these updates. Once your order hits the road, standard shipping takes approximately 3 - 7 business days for delivery. During the Holidays the estimated shipping window is extended to approximately 5 - 10 business days.
Gear.com orders can be shipped from multiple warehouses across the United States and can be shipped using FedEx, UPS, USPS, etc. Some brands have shipping restrictions and cannot ship to USPS PO BOX or Freight Forwarding addresses and will be noted on the product page description.
International and Expedited Shipping:
Unfortunately we're unable to promise or guarantee delivery by a specific date and don't offer overnight or express shipping at this time. We also do not currently ship to Alaska, Hawaii, APO/FPO addresses, US territories, or international addresses. Please feel free to reach out to firstname.lastname@example.org with any questions!
*For Freight-Forwarding Orders please reach out to email@example.com BEFORE placing your order. Restrictions apply.
Need to make a return? Grab your order number and visit our Returns Portal here.
We understand that not every purchase works out. New, unused gear in original packaging and hangtags can be returned within 30 days of purchase for a refund to your original method of payment or for an exchange. We reserve the right to deny/refuse any return requests.
See also, damaged/defective products and warranty claims
Due to high demand, our returns process may take longer than usual. Typically, we will issue a refund within 10 business days after we receive your package. It may take up to 3 additional weeks for your bank to refund your credit card. Thank you for your patience as we process returns as quickly and safely as possible. Please contact firstname.lastname@example.org for all return questions.
Follow these three steps to submit your return:
Some items cannot be returned via our returns portal, including the following:
Mail-in return exceptions may apply to coolers, tents, kayaks, surfboards, SUP boards, cargo boxes, car racks, indoor cycles, power stations and more.
Store credit issued for returned products will expire one year from the date of issuance.